How to Keep Your Google My Business Account Safe
Google My Business (GMB) is a very important tool for every business. It helps you show your business details like location, phone number, website, and photos on Google. But lately, there have been many hacking attempts where people try to take control of your GMB account. If you lose access, it can harm your business badly.
Here are some simple steps to keep your Google My Business account safe:
1. Never Share Your OTP with Anyone
Sometimes, hackers call and say they are from Google or some trusted company. They may ask you for an OTP (One-Time Password) to "verify" your account. Please remember, Google will never call you to ask for an OTP.
If you share the OTP, the hacker can take control of your account. Always keep your OTP private.
2. Check Your Gmail Daily
If someone tries to get access to your GMB account, Google will send you an email. You will see a "Respond" button in the email.
Click "Respond" immediately and select "Reject" if you don't recognize the person.
If you don’t reject it in time, the person may automatically get access after some time.
Tip: Always check your Gmail linked to GMB at least once every day.
3. Keep an Eye on Your Google Listing
It’s important to check your GMB listing regularly. Look carefully at the following:
- Business name
- Address
- Phone number
- Website link
- Photos
If you notice any changes you did not make, report it immediately. Quick action can save your business from bigger problems.
4. Don’t Trust Calls Without Verification
You might get calls from people saying they are from "Google Support" or "HM" ( hotel management or marketing teams).
Never share your personal details, OTP, or passwords over the phone.
Always verify the caller’s identity first. You can hang up and call the official number of your service provider or check with your manager or admin team.
5. Use a Strong Password and Update It Regularly
Make sure your Google account password is strong. Use a mix of letters, numbers, and special characters. Also, change your password every few months. This simple habit can protect you from hackers.
6. Turn On Two-Step Verification
Two-step verification gives extra protection to your Google account. Even if someone knows your password, they can’t log in without a second verification code sent to your mobile phone. It’s very easy to set up and adds strong security.
Final Thoughts
Your Google My Business account is very valuable. It helps customers find you and trust you. If someone hacks it, you can lose customers and your good name. So, stay alert and follow these easy steps.
